Last Updated on November 15th, 2019
Welcome to Tent Makers Union. Our God-given mission is to empower YOUR God-given mission. We look forward to helping you grow your confidence, connections, competence, and capacity beyond anything you have done before, so you can take your life and business as far as you can imagine. This agreement sets forth your rights and obligations as a Tent Makers Union (Hereafter TMU) User/Member. By any purchase, download, or consumption of content you indicate that you have read and understood this Agreement and you will be bound by its terms.
A. Tent Makers Union and/or TMU are trademarks of Todd Sivers Ministries, Inc.
B. “Parties” mean Todd Sivers Ministries, Inc. and You. Todd Sivers Ministries, Inc. and You are each a “Party.”
C. “Terms” mean and refers to the Terms and Conditions set forth herein.
D. “User” refers to a person who has downloaded or consumed content, purchased a product or service, or created a TMU account. “User Account” refers to a User’s TMU Account.
E. “You” and “Your” means the TMU user who has executed this Agreement by any of the means stated above.
II. Becoming a TMU User
By consuming or downloading TMU content, clicking “I Agree” to these Terms, and/or transferring payment to Todd Sivers Minisrties, Inc, TMU, or an affiliate or brand of TMU, you become a TMU User. There are various products and services available to Users, and one-time and/or monthly prices applicable to such products and services. TMU products, services, and prices are subject to change without notice. Price changes are effective on the first day of the month after the price change is posted, By providing TMU Your credit card information You authorize TMU to charge Your credit card in the amount indicated for the value of the services You select, including any future price changes. If you request a downgrade in services, the downgrade (and corresponding price reduction) will become effective on the first day of the month following your requested downgrade. By Your continued use of TMU services, and unless You terminate this agreement as provided herein, You agree that TMU may charge Your credit card monthly for the products and services You have selected, and You consent to any price changes for such services.
III. Term and Termination
Your User contract with TMU begins when You make a purchase, and will continue month-to-month until either:
A. TMU cancels Your account due to Your breach of any of the Terms of this Agreement. In the event this Agreement is cancelled due to Your breach, You will not be entitled to pro-rate Your last month’s use, nor will You be entitled to any refund for any payments You have made to TMU.
B. You provide TMU ten (10) days’ written notice, as provided herein, of Your cancellation of Your account. If You provide such notice less than ten (10) days before the first day of the next month, Your credit card may still be charged. You will not be entitled to pro-rate Your last month’s use, nor will You be entitled to any refund for any payments to TMU.
C. Your credit card or TMU charge is denied for any reason and You do not provide TMU a new credit card within ten (10) days.
IV. REFUNDS FOR “HARD GOODS”
If You have purchased a “hard good” (for example, a book, MP3 player, or other tangible product) from TMU sold under any of its brands or related brands, you may receive a limited refund if you comply with the following conditions:
1. You must request a refund in writing by contacting email@example.com;
2. Your request for a refund must be made within thirty (30) days of your purchase;
3. You must return the hard goods to TMU immediately, according to the shipping and other instructions you will receive by email after requesting a refund;
4. The hard goods must be returned to TMU in like-new, or re-sellable condition, as determined in TMU's sole, reasonable discretion.
V. No License to use TMU Marks
Any content on any TMU website may constitute the intellectual property of TMU or Todd Sivers. Except where expressly authorized, no material on any TMU website may be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever. All TMU trademarks and logos are proprietary marks of TMU, and the use of those marks is strictly prohibited. Nothing herein gives You the right to use, copy, register as a domain name, reproduce, or otherwise display any logo, tagline, trademark, trade name, copyrighted material, patent, trade dress, trade secret, or confidential information owned by TMU or Todd Sivers or that of any TMU affiliates, members, or contractors.
You agree to protect, defend, indemnify and hold harmless Todd Sivers, TMU, its officers, directors, employees, owner(s), and parent company(ies) and assigns from and against all claims, demands, and causes of action of every kind and character without limit arising out of Your conduct. Your indemnity obligation includes, but is not limited to, any third-party claim against TMU for liability for payments for, damages caused by, or other liability relating to, You.
VII. No Warranty; No Leads.
TMU does not promise, guarantee or warrant Your business success, income, or sales. You understand and acknowledge that TMU will not at any time provide sales leads or referrals to You. Additionally, TMU’s WEBSITES AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. TMU MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF ANY MATERIAL ON OR ACCESSIBLE THROUGH ANY TMU WEBSITE OR SERVICE. ANY RELIANCE ON OR USE OF SUCH MATERIALS SHALL BE AT YOUR SOLE RISK. TMU MAKES NO REPRESENTATION OR WARRANTY (A) THAT ANY TMU WEBSITE OR SERVICE WILL BE AVAILABLE ON A TIMELY BASIS, OR THAT ACCESS TO ANY TMU WEBSITE OR SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE; (B) THAT DEFECTS OR ERRORS WILL BE CORRECTED; OR (C) THAT ANY TMU WEBSITE OR THE SERVERS OR NETWORKS THROUGH WHICH ANY TMU WEBSITE IS MADE AVAILABLE ARE SECURE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
TMU websites may include inaccuracies, errors and materials that conflict with these Terms. In the event of any conflict between anything posted on any TMU website and these Terms, these Terms shall control.
VIII. Limitation of Liability.
YOU AGREE THAT IN NO EVENT SHALL TMU’s LIABILITY TO YOU FOR ANY CLAIM OF ANY KIND OR DESCRIPTION EXCEED THE AMOUNT OF THREE (3) TIMES THE PAYMENTS PAID BY YOU TO TMU FOR THE MONTH PRECEDING THE DATE IN WHICH THE FACTS GIVING RISE TO A CLAIM AGAINST TMU OCCURRED. YOU WAIVE ANY RIGHT TO SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR DESCRIPTION.
IX. Force Majeure.
TMU will not be responsible to You for any delay, damage, or failure caused by or occasioned by a Force Majeure Event. As used in this Agreement, “Force Majeure Event” shall mean: any act of God, act of nature or the elements, terrorism, insurrection, revolution or civil strife, piracy, civil war or hostile action, labor strikes, acts of public enemies, federal or state laws, rules and regulations of any governmental authorities having jurisdiction over the premises, inability to procure material, equipment, or necessary labor in the open market, acute and unusual labor, material, or equipment shortages, or any other causes beyond the control of TMU. Delays due to any of the above causes shall not be deemed to be a breach of or failure to perform under this Agreement. TMU shall not be required against its will to adjust any labor or other similar dispute except in accordance with applicable law.
X. Assignment of Rights.
TMU may assign its rights under this Agreement at any time, without notice to You. Your rights arising under this Agreement cannot be assigned by without TMU or its assigns express written consent.
XI. Information; Registration; User Names and Passwords
As a TMU User, You will be required to create an account with TMU. You warrant that the information You provide us is truthful and accurate, and that You are not impersonating another person. You are responsible for maintaining the confidentiality of any password You may use to access Your TMU User account, and You agree not to transfer Your password or User name, or lend or otherwise transfer Your use of or access to Your User account, to any third party. So called “agency accounts,” or accounts in which You serve third parties, are prohibited. Should Your usage data indicate, in TMU’s reasonable opinion, that You are operating an “agency account,” i.e., hosting funnels for one or more third parties, You will be subject to cancellation of Your TMU User Account or enhanced pricing for Your TMU account, at TMU’s discretion. You are fully responsible for all transactions with, and information conveyed to, TMU under Your User Account. You agree to immediately notify TMU of any unauthorized use of Your password or User name or any other breach of security related to Your User account. You agree that TMU is not liable, and You will hold TMU harmless, for any loss or damage arising from Your failure to comply with any of the foregoing obligations.
XII. Release/Authorization to Use Photographs.
You grant TMU permission to use any and all photographs taken by TMU or its agents or employees, or submitted by You to TMU as well as all written endorsements of TMU that you send to us, or that you post on social media (photographs, social media posts, and messages sent to TMU are hereinafter referred to as “Photographs”) in any Media (including print, internet, film, television and no matter how distributed or published) for any purpose, which may include, but shall not be limited to, advertising, promotion, marketing and packaging of TMU or any product or service sold and marketed by TMU or Todd Sivers. You agree that this authorization to use Photographs may be assigned by TMU to any other party. You agree that that the Photographs may be combined with other Photographs, sounds, text and graphics, and that the Photographs may be manipulated, cropped, altered or modified in TMU sole discretion. You agree not to charge a royalty or fee, and not to make any other monetary assessment against TMU in exchange for this Release and Assignment. You hereby release and forever discharge TMU from any and all liability and from any damages You may suffer as a result of the use of the Photographs. You further acknowledge and agree that this Release is binding upon Your heirs and assigns. You agree that this Release is irrevocable.
XIII. Prohibited Activity.
TMU has the right to terminate this Agreement at any time if you engage or have ever engaged in any of the following:
A. HARMFUL ACTS. Any dishonest or unethical business practice; any violation of the law; infliction of harm to TMU’s reputation; and the violation of the rights of TMU or any third party.
B. “SPAMMING” AND UNSOLICITED COMMUNICATIONS. We have zero tolerance for UCE/spam. Any communications sent or authorized by You reasonably deemed “spamming,” or any other unsolicited solicitations (including without limitation postings on social media or third-party blogs) will be deemed a material threat to TMU’s reputation and to the rights of third parties. It is Your obligation, exclusively, to ensure that all business communications comply with state and local anti-spamming or analogous laws.
C. OFFENSIVE COMMUNICATIONS. Any communication sent, posted, or authorized by You, including without limitation postings on any website operated by You, or social media or blog, which are: sexually explicit, obscene, or pornographic; offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing, or discriminatory; graphically violent; solicitous of unlawful behavior; promoting the sale or use of illegal drugs (including but not limited to Marijuana derived CBD Oil), or that violates the intellectual property rights of another.
XIV. Message Sending Policy and Best Practices.
TMU requires You to follow these best practices when sending electronic communications using or related to our services:
Use only permission-based marketing electronic communications lists (i.e., lists in which each recipient affirmatively opted-in to receiving those electronic communications).
Always include a working “unsubscribe” mechanism in each marketing electronic communication that allows the recipient to opt out from Your mailing list (receipt/transactional messages that are exempt from “unsubscribe” requirements of applicable law are exempt from this requirement).
Comply with all requests from recipients to be removed from Your mailing list within the earlier of 10 days of receipt of the request, or the deadline under applicable law.
Include in each electronic communication Your valid physical mailing address or a link to that information.
Do not send electronic communications to addresses obtained from purchased or rented lists.
Do not use third party electronic addresses, domain names, or mail servers without proper permission from the third party.
Do not routinely send electronic communications to non-specific addresses (e.g., firstname.lastname@example.org or email@example.com).
Do not send electronic communications that result in an unacceptable number of spam or similar complaints (even if the electronic communications themselves are not actually spam).
Do not disguise the origin, or subject matter of, any electronic communications or falsify or manipulate the originating message address, subject line, header, or transmission path information for any electronic communication.
Do not send offers to obtain or attempt to obtain personal information, or generate leads, for third parties.
Do not send “chain letters,” “pyramid schemes,” or other types of electronic messages that encourage the recipient to forward the content to strangers.
Do not send to lists of addresses that are programmatically generated or scraped from the Web.
Do not employ sending practices, or have overall message delivery rates, which negative impact our services or other users of our services.
Do not use our services or name to send messages that may be considered junk mail. Some examples of this type of messages include messaging related to: penny stocks, gambling, multi-level marketing, direct to consumer pharmaceutical sales, payday loans, etc.
COMPLIANCE WITH LAW. Your use of our services must comply with all applicable laws, rules, regulations, and court orders of any kind of any jurisdiction applicable to you, us, and any recipient to whom you use our services to send Digital Messages (“Applicable Law”). You have the responsibility to be aware of and understand all Applicable Laws and ensure that you and all Users of your Account comply at all times with Applicable Law. Some examples of Applicable Laws include: the U.S. CAN-SPAM ACT, The E.U. Directive of Privacy and Electronic Communications, the U.K. Privacy and Electronic Communications (EC Directive) Regulations 2003; the Canada Anti-Spam Law (CASL) and/or any similar law, laws relating to intellectual property, privacy, security, terrorism, corruption, child protection, or import/export laws. Commitment Against Harassment and Interference with Others. You must not use our services to: Store, distribute or transmit any malware or other material that you know, or have reasonable grounds to believe, is or may be tortious, libelous, offensive, infringing, harassing, harmful, disruptive or abusive; or Commit (or promote, aid or abet) any behavior, which you know, or have reasonable grounds to believe, is or may be tortious, libelous, offensive, infringing, harassing, harmful, disruptive or abusive. Examples may include Digital Messages that are themselves are or promote racism, homophobia, or other hate speech.
SENSITIVE INFORMATION. You will not import, or incorporate into, any contact lists or other content You upload to any website, software, or other electronic service hosted, related to, or provided by TMU, any of the following information: social security numbers, national insurance numbers, credit card data, passwords, security credentials, bank account numbers, or sensitive personal, health or financial information of any kind.
XV. Messaging Software.
If You use any TMU messaging software, or any TMU-provided or related messaging software now existing or which may in the future be created, You agree that you will follow all applicable laws with respect to sending messages, including without limitation the federal Telephone Consumer Protection Act (“TCPA”). You further agree to indemnify and defend TMU from any claims, damages, losses, and lawsuits of any kind or nature that may be made against TMU relating in any way to your violation of law or third-party rights by use or misuse of any TMU messaging software.
You further understand and agree that TMU has no control over, and therefore cannot be responsible for, the functionality or failures of any third party software, including without limitation Facebook, Facebook Messenger, and internet browser notifications. TMU DOES NOT WARRANT THAT ANY TMU MESSAGING SOFTWARE WILL BE COMPATIBLE WITH ANY THIRD PARTY SOFTWARE.
If You have any questions or complaints concerning any of the Terms, You may contact TMU by email at firstname.lastname@example.org, or by regular mail at 4025 DC Drive, Concord NC 28025.
California residents, under California Civil Code Section 1789.3, may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
XVII. Digital Millennium Copyright Act
If You believe that materials or content available on any TMU website infringes any copyright You own, You or Your agent may send TMU a notice requesting that TMU remove the materials or content from the TMU website. If You believe that someone has wrongly filed a notice of copyright infringement against You, You may send TMU a counter-notice. Notices and counter-notices should be sent to TMU, Attention Legal Department, at 4025 DC Drive, Concord NC 28025 or by e-mail to email@example.com.
XVIII. Arbitration, Governing Law, and Attorneys’ Fees.
A. ARBITRATION. Any claim or grievance of any kind, nature or description that You have against TMU including, but not limited to, economic losses, personal injury, or property damage, shall be resolved exclusively in binding arbitration in Cabarrus County, North Carolina. You agree not to file suit against TMU or any of its affiliates, subsidiaries, officers, directors, employees, successors, or assigns. The arbitration will take place before a neutral arbitrator (hereafter, “Arbitrator”) agreed upon by You and TMU. In the event that You and TMU are unable to reach agreement on an Arbitrator, You and TMU will each select an arbitrator, and the two of them will select the Arbitrator, who must be a resident of Cabarrus County, North Carolina. The arbitrators selected by You and TMU will have no further involvement in the arbitration. The Arbitrator will determine the rules governing arbitration. The decision of the Arbitrator will be final and binding on You and TMU and may be reduced to a judgment in any court of competent jurisdiction. This agreement to arbitrate survives any termination or expiration of the Agreement.
B. GOVERNING LAW. This Agreement shall be governed, construed, and interpreted in accordance with the laws of the State of North Carolina without regard to any choice of law provisions.
C. WAIVER OF CLASS ACTION CLAIMS. You understand and agree that You will not have the right to participate in a representative capacity or as a member of any class of claimants pertaining to any claims that may arise under, or be in any way related to, this Agreement. There is no right or authority for any claim You have against TMU to be brought on a class action basis or on any basis involving claims brought in a purported representative capacity on behalf of the general public, or on behalf of other persons or entities similarly situated. Claims brought against TMU may not be joined or consolidated with claims brought by anyone else.
D. LIMITATIONS PERIOD. Any claim brought in arbitration must be brought within the time period set forth in any statute of limitations that, but for this agreement to arbitrate, would apply to the claims asserted in any arbitration proceeding.
E. INJUNCTIVE RELIEF. Nothing in this Agreement prevents TMU from applying to and obtaining from any court having jurisdiction a temporary injunction, preliminary injunction, permanent injunction, or other relief available to protect TMU’s rights prior to, during, or following any arbitration proceeding.
F. ATTORNEYS’ FEES. You agree that in the event of any arbitration or litigation, each Party will each bear its own costs and attorneys’ fees, regardless of who is deemed the prevailing party. The foregoing notwithstanding, if either You or TMU commences an action in a court of law or equity and the responding Party successfully moves such court to compel arbitration, the Party who moved for the order compelling arbitration shall be entitled to recover its reasonable costs and attorneys’ fees incurred on the motion to compel from the other Party.
XIX. Changes to Terms
TMU reserves the right to change these Terms, in whole or in part, from time to time at TMU’s sole and absolute discretion, and to provide You with notice of such change by any reasonable means, including without limitation posting revised Terms. By Your continued use of TMU’s services, and unless You terminate this agreement as provided herein, You manifest Your agreement to any subsequent changes to the Terms.
If any Term set forth herein is deemed unenforceable under any applicable law, the remaining Terms shall remain in full force and effect and these Terms shall be read, collectively, as if the unenforceable Term(s) were omitted.
No waiver by TMU of any breach or default of these Terms will be deemed to be a waiver of any preceding or subsequent breach or default.
Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
Any notice required to be given to TMU under or related to these Terms must be in writing, addressed as follows:
4025 DC Drive
Concord, NC 28025
General Support and Inquiries: firstname.lastname@example.org
Spam or Abuse: email@example.com
Notices to You may be made by e-mail, or by regular mail, at TMU’s discretion.
XXIV. Data Privacy Shield - GDPR
What is GDPR? It is the EU Data Privacy Shield that becomes effective on May 25, 2018. It applies to any person or business that sells or markets goods or services to EU residents or deals with personal data of those that reside under European Union. The "Personal Data" definition under GDPR is very broad as it covers any information that could potentially identify the data subject being targeted.
Is TMU GDPR Compliant? Yes. We take the rights of others very seriously and will support our EU and all other subscribers through this framework as administered. For more information, view our GDPR Policy.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Company may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
Use of any page or product related to or provided by this company constitutes acceptance of these terms.
3. GDRP Policy
TMU’s GDPR Policy - Updated May 17, 2018
II. What personal information we collect
When You create a TMU User Account, purchase a product, download a software update, or contact us, we collect a variety of information, including Your name, mailing address, phone number, e-mail address, and contact preferences. When payment, or payment information, is required, we will direct You to submit credit card information through a third-party such as Stripe.
III. How we use Your personal information.
The personal information we collect allows us to keep You posted on TMU’s latest product announcements, software updates, and upcoming events. If You don’t want to be on our mailing list, You can opt out anytime by navigating to the unsubscribe link in the last e-mail You received from TMU. You will have the option to unsubscribe from an individual list, or from all TMU lists. We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use Your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of TMU Account holders.
From time to time, we may use Your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to Your interaction with TMU, You may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve TMU’s products, services, and customer communications.
IV. Collection and Use of Non-Personal Information. We also collect data in a form that does not identify any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as business, language, zip code, area code, unique device identifier, referrer URL, and the time zone where a TMU product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on any of our websites. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is non-personal information.
We may collect and store details of how You use our services. This information may be used to improve the relevancy of results provided by our services.
We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. TMU may use this information in our marketing and advertising services.
In some cases we use a “click-through URL” linked to content on the TMU website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our marketing communications. We also use it to account for Affiliate activity and pay Affiliate commissions and bonuses.
VI. Disclosure to Third Parties. At times TMU may make certain personal information available to strategic partners that work with TMU to provide products and services, or that help TMU market to customers. Personal information will only be shared by TMU to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Affiliates. TMU will provide Your email address to affiliates or users who refer You to us, or through whom You create a TMU account.
Service Providers. TMU shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to You, managing and enhancing customer data, providing customer service, and assessing Your interest in our products and services. TMU also shares Your information with financial institutions who provide payment (both to and from You) services. Finally, TMU provides Your personal information with API integrators You have chosen, and other third party software services to assist You with Your sales funnels when You so direct us. These companies are obligated to protect Your information and may be located wherever TMU operates.
Legal. It may be necessary − by law, litigation, or requests from government authorities within or outside Your country of residence − for TMU to disclose Your personal information. We may also disclose information about You if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about You if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
Corporate Change. Additionally, in the event of a reorganization, merger, or sale of TMU we may transfer any and all personal information we collect to the relevant third party.
VII. Protection of Personal Information. TMU takes the security of Your personal information very seriously. When Your personal data is stored by TMU, we use computer systems with limited access housed in facilities using physical security measures. When You use some TMU products and services that by their nature are public facing, such as when You post on a TMU forum, the personal information and content You share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information You choose to share or submit in these instances. For example, if You list Your name and e-mail address in a forum posting, that information is public. Please take care when using these features.
IX. Access to Personal Information. You can help ensure that Your contact information and preferences are accurate, complete, and up to date by logging in to Your account. For other personal information we hold, we will provide You with access (including a copy) upon Your request. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting firstname.lastname@example.org.
X. Children & Education. We understand the importance of taking extra precautions to protect the privacy and safety of children using TMU products and services. Children under the age of 18 are not permitted to create their own TMU IDs; instead, a parent must obtain the account and provide the parent’s information to TMU. If we learn that we have collected the personal information of a child under 18 we will delete the information as soon as possible.
XI. Third Party Sites and Services. TMU websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties is governed by their privacy practices. We encourage You to learn about the privacy practices of those third parties.
XII. Your Rights Under the GDPR. If You are a citizen or a resident of a country in the European Union, the GDPR grants You the following rights:
a. Access to Your Personal Data. You have the right to receive a copy of Your personal data that is subject to processing by TMU. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. In cases of excessive, unreasonable, or repeated requests TMU may charge You a reasonable fee and may require additional time to grant Your request. Also, TMU may use reasonable means to confirm Your identity before granting any request for data so as to prevent granting fraudulent requests. To request a copy of Your personal data, please contact us by e-mail at email@example.com.
b. To have Your Data Corrected. If Your personal data is erroneous or outdated, You have the right to have it corrected. To do so, please contact TMU via e-mail at firstname.lastname@example.org, or simply log in to Your account.
c. To be Forgotten. You have the right to be forgotten by TMU. You may exercise this right by e-mailing us at email@example.com. We will comply with Your request, at no charge to You, within one calendar month by deleting Your account, along with all of Your personally-identifiable data that is subject to any TMU processing. Naturally, after we grant Your request You will not have access to any TMU products or services unless and until You open a new TMU account. TMU may use reasonable means to confirm Your identity before granting any request for data so as to prevent the granting of fraudulent requests.
d. To Restrict Processing of Your Data. You can request that Your data not be processed via TMU partners. You can make that request by e-mailing us at firstname.lastname@example.org and, if you wish, you can even specify which third parties to restrict from processing Your data. We will respond to Your request, at no charge to You, within thirty (30) days from when You make Your request. Please be advised that some of our partners, e.g., Stripe, are essential to TMU services, so that if You block processing by them, TMU’ services may be unavailable to You.
e. Portability. You have the right to receive a copy of Your personal data that is subject to processing by TMU in a portable format, or to have it transferred directly from TMU to another party. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. TMU may use reasonable means to confirm Your identity before granting any request to transfer data to You or another party so as to prevent granting fraudulent requests. To request a copy of Your personal data in a portable format, or to request a direct transfer of Your data, please contact us by e-mail at email@example.com.
XIII. Your Responsibility Under GDPR. If You are a TMU User, then that probably means You are a business owner. With respect to the customer data that You provide to TMU, TMU will comply with its obligations under the GDPR; but with respect to Your customers, You are probably a data controller, and if any of Your customers is a citizen or a resident of a country in the European Union, then You must ensure that You comply with Your obligations as a data controller under the GDPR; namely, You must ensure that You afford Your Customers the rights identified in section (a) above. TMU does not provide legal advice or legal services, nor does it sell a “done-for-you” GDPR compliance package. Please consult legal counsel of Your own choosing for advice on what You need to do to comply with GDPR.
XIV. Our Companywide Commitment to Your Privacy. To make sure Your personal information is secure, we communicate our privacy and security guidelines to TMU employees and strictly enforce privacy safeguards within the company.